Do you find yourself being the host or house dealer whenever you play card games with your friends? Or are you fascinated by the flawless finesse and flourish of professional dealers against the elegant opulence of a world-class casino? Or do you like a fast-paced environment of fun and entertainment where you get to play games and meet all sorts of people from every walk of life?
If your answer is yes, you might be just the right person to be an online casino dealer! Read on to find out if you have what it takes to be the face of an online casino.
Responsibilities of an online casino dealer
In the thriving casino industry of the Philippines, the demand for skilled dealers remains high and coupled with today’s online environment, the job has evolved to incorporate elements of being a streamer or presenter where you get to showcase your unique personality.
Online casino dealers lend immersion to the atmosphere of genuine casino gaming for players on digital platforms. Dealers spend most of the workday live on camera in a private studio, hosting casino games and interacting with players who are live-streaming the games.
The main responsibilities of an online casino dealer is to facilitate casino games and make sure that players have a good time. Depending on the game, this may include dealing cards, spinning roulette wheels, or rolling dice. Online dealers also need to live chat with players, sometimes on video, to answer questions or resolve issues.
More specifically, these duties include:
- Create a lively atmosphere and an enjoyable gaming experience for players
- Greet customers, introduce the rules of the game, and announce winners
- Attend to players politely and engage audiences with appropriate topics and trivia
- Operate games according to policies and procedures
- Maintain a quick and smooth game pace by handling cards, dice, and other equipment efficiently
- Monitor game activity to enforce rules and regulations
- Report suspicious behavior or cheating to management
- Assist in creating promotional content, such as recording demonstrations
- Check and maintain gaming equipment in good working condition
- Take part in training to improve dealer techniques and learn new games
The beauty of online casinos is some tricky situations are taken out of the equation:
- Exchanging money for chips and handling large amounts of cash (online casinos deal with digital currency)
- Monitoring returned equipment for any tampering (only the dealer handles the equipment)
- Ensuring bet limits as well as recording, collecting, and paying out bets accurately (these are automated in online games)
- Working all evenings, weekends and holidays (online casinos may cater to different time zones)
What are casinos looking for in an online casino dealer
There are specific requirements for when it comes to the abilities, appearance, and attitudes of an online casino dealer. In the Philippines, legitimate online casinos put an emphasis on looking and being pleasant yet professional.
Of course basic mathematical skills are needed. You will also need to speak to people from all over the world, so being multilingual will give you an advantage.
If you are a beginner, fret not. Oftentimes, hiring companies provide comprehensive training on the various casino games, customer service, interpersonal communication skills, and technical skills. Here is a list of common requirements to be an online casino dealer in the Philippines:
| Gender | Females are more sought after |
| Age | 21 to 27 years oldNo working students |
| Height | 5 feet 1 inch to 5 feet 6 inches / 155 – 167 cm To be model dealers:5 feet 6 inches / 167 cm and above |
| Appearance | Pretty / Good-lookingFair complexionSlim / PetitePhysically fit & healthyGood vision & hearingClear skinGood teeth & smileClear speechNo excessively sweaty handsManual dexterityPhotogenicTelegenicShoulder length to long hair Must be removed / concealed:Visible scars / birthmarksVisible tattoosBracesGlassesProminent / protruding molesUnnatural hair colors or hair styles |
| Language | English-speakingChinese-speaking is a plusExcellent communication skills |
| Education / Qualifications | None / High school diploma / Undergraduate / College graduateTourism / Hotel / Restaurant Management courses is a plusEducation or training in gaming-related fields is a plus |
| Experience | NoneCustomer care assistant / Live presenter / Model is a plus To be model dealers:Fashion, runway, car show, commercial modeling, beauty pageants, brand ambassador of high-end beauty products |
| Personality | Friendly & pleasantCharming & engagingExcellent temperamentGood characterPassion in gamingTakes pride in appearance and dressing upPays attention to detail Able to multitask in a fast-paced environment |
| Work conditions | 8 hours per day6 days per weekRotating shifts with regular breaks and on holidaysWork on sitePart-time & permanent positions availableSome positions are work from home (own devices, stable Internet connection, and distraction-free workspace required) |
Benefits of becoming online casino dealer
This is a rewarding job if you can master the smiling poker face and top-tier customer service skills required to help people to enjoy themselves. You will pick up virtually all casino games as you learn to operate gaming tables and interact with players online. And if you play your cards right, it can be lucrative too.
It may even lead to an exciting career path with opportunities for promotion into managerial positions and continuous skill development as the industry grows and evolves. Offers vary from company to company, but here are a list of common benefits that come with the job in the Philippines. These salaries and benefits are usually given throughout the training and probation periods as well.
Salary
| Monthly salary | Ranges from PHP 30,000 to 60,000 For model dealers:Ranges from PHP 80,000 to 150,000 |
Other benefits
| Bonuses | Free uniform, make up & accessoriesPlayer tips / gratuitiesFor Chinese holidaysGood attendanceGood performance / KPI13th month bonusBirthday bonusMiscellaneous allowance |
| Work hours | Flexible shifts |
| Accommodation & travel | Free accommodation provided as neededFree shuttle from accommodation |
| Meals | All staff meals provided (free breakfast, lunch, dinner) |
| Medical & healthcare | HMO provided |
| Leave | Annual / sick leavePhilippine holidaysStatutory holidaysExtended maternity leaveSingle parent leaveSpecial leave for women |
Steps to become an online casino dealer in the Philippines
There is no shortage of openings for online casino dealers advertised on job sites and social media groups or pages. If you intend to apply for these positions, keep in mind that the procedure frequently requires photo screening and video introductions before face-to-face interview. Visuals is a key component of the assessment, so avoid using camera filters and ensure that your photos and videos are sharp and clear.
For your own safety, always remember to verify the validity of the casino. Trustworthy online casinos provide full disclosure of their information on their website. Make sure to check out their details and good luck!
